1. Introduction

Welcome to Forestra! By accessing or using our website (https://forestrabd.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this website and make purchases.

3. Products & Descriptions

We aim to ensure that product descriptions, images, and prices are accurate. However, slight variations in color, texture, and size may occur due to the handcrafted nature of many of our items.

4. Pricing & Payment

  • All prices are listed in [BDT/USD – choose your main currency].
  • Payments are processed through secure third-party gateways.
  • Forestra reserves the right to update product prices at any time without notice.

5. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order for any reason.
  • Orders may be canceled before shipping by contacting our support team. Once shipped, our Return & Exchange Policy will apply.

6. Shipping & Delivery

  • Delivery times may vary depending on location and product availability.
  • We are not responsible for delays caused by courier services, customs, or unforeseen events.

7. Returns & Exchanges

  • Returns are accepted within [Insert Days] days of delivery if the product is unused, in its original packaging, and meets our return policy requirements.
  • Certain products—such as personalized orders or clearance items—are final sale and cannot be returned.
  • Refunds will be processed within [Insert Days] after receiving the returned product.

8. Intellectual Property

All content on https://forestrabd.com, including logos, images, product descriptions, and designs, is the property of Forestra and protected by copyright and trademark laws. Our content is protected, and any copying, reproduction, or distribution without our prior written consent is strictly prohibited.

9. User Conduct

You agree not to:

  • Engaging in unlawful, fraudulent, or harmful activities on our website is not permitted.
  • Attempt to gain unauthorized access to our systems.
  • Post harmful, defamatory, or offensive content on our site.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

11. Limitation of Liability

Forestra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

12. Indemnification

You agree to indemnify and hold harmless Forestra, its employees, and affiliates from any claims, losses, damages, liabilities, or expenses arising from your use of our website or violation of these Terms & Conditions.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.

14. Governing Law

These Terms & Conditions are governed by the laws of [Insert Country – Bangladesh if applicable], and any disputes shall be resolved in the courts of [Insert City].

15. Contact Us

If you have questions about these Terms & Conditions, you can contact us at:

Forestra
Email: forestrabd@gmail.com
Phone: 018336192720
Address: Kalabagan, Dhaka 1205,